Help Center
Welcome to our Help Center! Find quick answers to your questions below. Can’t find what you’re looking for? Contact our friendly customer service team.
Welcome to our Help Center! Find quick answers to your questions below. Can’t find what you’re looking for? Contact our friendly customer service team.
You can return items within 30 days if there’s an issue such as wrong size, incorrect design, or product defects.
Contact us via email with your order details, and we’ll send a replacement immediately after verification.
1.Log into your account and go to “Order History.”
2.Select the item(s) you wish to return and select a reason.
3.Print the prepaid shipping label and securely package the item(s).
4.Drop the package at your nearest post office or authorized drop-off location.
You can also initiate a return by contacting us at support@x9fashionshop.com.
We offer a 30-day return and exchange policy for your convenience.
Once we receive your return, it takes 3-5 business days to process. After processing, your bank or credit card company may take an additional 5-10 business days to post the refund to your account.
Our T-shirts are primarily made from 100% cotton custom gildan t-shirt, ensuring maximum comfort.
Yes, our sizing aligns with standard US measurements. Please refer to the detailed sizing chart provided on each product page.
We recommend machine washing in cold water and tumble drying on low heat to maintain quality.
All our products are covered under our standard quality assurance.
Specific warranty details may vary by product.
Yes, once your order is shipped, you will receive a tracking number via email.